1 Microsoft 365 Customer Service and Support
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@scott-sa-spiceworks okay, I "edited" the passwords for Office to my current one in that credential box but it did not help. Each firewall will have a different method to enable access to these URIs. Check your software's documentation for instructions or ask your fix Office profile wont load administrator to do this for you. You can also allow Microsoft 365 to bypass the proxy server by creating a PAC fil

To complete these steps, you must be a password administrator. Microsoft recommends that you use roles fix Office profile wont load with the fewest permissions. Using lower permissioned accounts helps improve security for your organizatio

Please let us know if you found any of these solutions helpful by clicking Yes or No next to Was this information helpful, below, and leaving us a comment. If you are still having problems, tell us more about your issue, including any error messages your received and where you were in the install process when you received them. The links below are specific to admins looking for troubleshooting help with these Office 365 services. For more general (not admin specific) help in these areas, see the Additional help section on the Office for Business tab of this topic. You can also choose to have users sign into the Office 365 portal with their work or school account and follow the steps in Install Office on your PC or Mac to install Office themselves. This could happen because of a delay between your initial sign in and Office 365 for business setting up your environmen

If you're using an Outlook.com, Microsoft 365, or Exchange account, you won't have advanced mailbox settings unless the account was set up using advanced setup. If you still can't sync your email after removing your account and adding it again, you might need to add the account using advanced setup. For more information, see fix Office profile wont load Add an account using advanced setup. For a detailed guide on resolving Outlook sync issues, you can refer to this Resolve Sync Issues in Outlook A Detailed Guide, which covers additional troubleshooting steps. Setting the PST/OST limit to 100GB and using that amount of space for caching are two different things, anything above 50GB used cache and you will suffer performance degradatio

In addition, presales support can help you find a Partner, and purchase and sign up for a trial. Presales support can be accessed using the same phone number as with technical support. Initial response time is based on the severity levels described in Technical support case handling.

Office recognizes what operating system you're using so make sure you're on your Mac when you click Install to begin the install procedure. To resolve, first make sure you installed the latest Office update. When you install Office for Mac, the app icons aren't automatically added to the dock. To add to the dock, drag the app icon from the Launchpad or the Applications folder. Keeping Office up-to-date ensures that you have the latest security updates and fixes. For information about installing updates, see Install Office update

Find out more about admin roles for the Microsoft 365 admin center. Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support. Microsoft 365 Basic now comes with 100GB of cloud storage, secure photo and file storage, secure ad-free email, and technical support. Technical support is provided in English 24 hours a day, 7 days a week, and in some cases, in local languages as noted. For the most current support phone number in your country/region, see the global phone numbers list.

21Vianet customer service team follows up with investigation and customer communication in reasonable rhythm according to severity levels. 21Vianet also expect customer to collaborate at reasonable level accordingly. 21Vianet assigns a severity level to a case when it's opened, based on an assessment of the issue type and customer impact. Examples of issue types and severity levels are shown in the following table.

If there's a feature you think is missing from the Mail and Calendar apps, or if a feature in isn't working properly, you can provide feedback directly to the Mail and Calendar team. Two-factor authentication helps protect your account by making it more difficult for someone else to sign in. It verifies your identity using your password and a contact method (also known as security info). To do that, in Outlook's ribbon at the top, select the "Send/Receive" tab. No reason to archive 6 months onwards and try to cache 1 year, it wont work as it can only cache 6 months. Online archive is only available online too, so no caching, hence its nam

If your site doesn't load, your connection has stopped working. In this case, try some basic troubleshooting fixes like rebooting your router, rejoining your Wi-Fi network, or updating your network adapter drivers. We're sorry you're having problems with the Mail and Calendar apps for Windows 10. To fix the issue, please try each of the following solutions in order. Here, select "Quick Repair" and choose "Repair" to begin repairing your app. Once all the cache files are deleted, launch Outloo